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OPERATIONAL LEADERSHIP DEVELOPMENT PROGRAM

For senior experienced leaders carrying decisions that don't come with easy answers.
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OPERATIONAL LEADERSHIP DEVELOPMENT PROGRAM

Experience gives leaders answers. Greater responsibility gives them contradictions.

By this stage of leadership, most people have accumulated experience, frameworks and opinions about what works. The challenge is knowing when those answers still apply, and when the context demands something different.

Operational Leadership Development is built for experienced leaders navigating competing priorities, imperfect information and decisions where reasonable people may disagree about the right course of action.

Across eight weeks, participants examine their assumptions alongside leaders from different industries and walks of life, bringing perspectives that challenge their own. Theory is tested against real situations through self-paced learning, facilitated group discussion and individual coaching.

The aim isn't to leave with another prescribed version of what a good leader should be. It's to become better at exercising judgement when the answer isn't obvious.

HOW IT WORKS

8 weeks.
4 self-paced online modules.
4 facilitated group workshops.
4 individual coaching sessions.

This leadership development program is NOT for you if:
  • You would rather follow the easy path than make the effort required to level up
  • You have no interest in learning because there is nothing more for you to learn
  • You blame others for your circumstances despite the situation
  • You are unwilling to question when your ego is helping, and when it is getting in the way.

program MODULES

Module 1:  What Makes People Tick?

LEARNING OBJECTIVES

  • Motivation and Discipline Theory: "Running From" vs. "Running To".
  • Behaviourist Theory and Practical Application
  • The Favour Economy and Relationship Dynamics
  • Aligning Values and Beliefs: Matching and Mirroring Techniques

Module 2:  How to Influence Others

LEARNING OBJECTIVES

  • Distinguish Between Influence and Authority and How to Manage Up
  • Apply the Concepts of IQ, EQ, SQ, and AQ in Leadership Scenarios
  • Psychometric Profiling
  • The Dark Tetrad

Module 3:  How to Deal With Conflict

LEARNING OBJECTIVES

  • Master the Art of Negotiation and Mirroring in Conflict Resolution
  • Distinguish Between Empathy and Sympathy to Build Authentic Connections
  • Use Contextual Argument Techniques to Strengthen Understanding
  • Leverage Diversity of Thought to Resolve Conflicts Constructively

Module 4:  How to Solve Problems

LEARNING OBJECTIVES

  • Evaluate Risk and Opportunity for Strategic Decision-Making
  • Assumption-Based Planning
  • Clarify Hierarchies, Roles, and Responsibilities for Operational Effectiveness
  • Prioritise Initiatives Based on Return on Investment (ROI) and Strategic Value

what we will wrestle with

Leadership gets harder when priorities compete.

Across the program, we'll explore five areas where good leadership requires more than a simple answer:

  Performance and Innovation


How do we improve what works without becoming attached to it?


  Direction and Autonomy


How much direction is enough before leadership becomes control?


   Decision Making and Judgement


What happens when several reasonable options compete?


   Influence and Authenticity 


How do we adapt to others without becoming someone we're not?


   Developing Others 


How do we challenge people to improve without creating dependence?


2026 OPERATIONAL program cohorts

Intake One: 4th February - 1st April 

Intake Two: 22nd April - 17th June 

Intake Three: 22nd July - 16th September 

Intake Four: 30th September - 25th November 


2027 OPERATIONAL program cohorts

Intake One - Kick Off Jan 27 - Workshops Feb 10/Feb 24/Mar 10/Mar 24

Intake Two - Kick Off April 15 - Workshops April 28/May 12/May 26/June 9

Intake Three - Kick Off July 14 - Workshops July 28/Aug 11/Aug 25/Sept 8

Intake Four - Kick Off Sept 29 - Workshops Oct 13/Oct 27/Nov 10/Nov 24

ENROLL here

16 Leadership Lessons with downloadable PDF

4.5 hours of Video Content

4 Group Workshops

4 Private Coaching Sessions

$3345.00
Enroll Now

SOME THINGS ARE BETTER DISCUSSED.

Bringing a team, need an invoice, or have a question before committing? Get in touch and we'll work out the best way forward.

(07) 2114 9072 or via email admin@eighthmile.com.au

FREQUENTLY ASKED QUESTIONS

  What are the technical requirements to take this course?


All you will need to access this course is a computer. All recorded content, group sessions and one on one coaching will be delivered online. You will be provided with links, passwords and user access to the relevant platforms as a part of your program.


   How much time will I have to invest?


The course is self-paced but we recommend you invest a minimum of 10-12 hours to gain the greatest impact.


   How long will I have access to the course materials?


Six months. If you require access after this time, please contact us.


   Can I share access with my team?


You are welcome to share your learnings and print outs with your team, in fact, we encourage it!


   What exactly is included in the course?


Learn in the way that best suits your style. As the content is delivered through recorded video, written articles, short quizzes, and interactive activities, you can complete each of the core competencies in your own time.


CONTACT US

(07) 2114 9072

Drawn from lessons learned in the military, and in business, we make leadership principles tangible and relatable through real-world examples, personal anecdotes, and case studies.

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